Who We Are

Local Chimney Co is a marketing and referral service for homeowners looking for chimney-related services. This website helps connect homeowners with independent, local chimney service providers that may be able to respond to service requests.

The website operator does not perform chimney inspections, cleaning, repairs, installations, or other chimney work. Any services requested through this website are performed by independent service providers, not by the website operator.

The operator of this website is the operator identified in the Business Disclosure in the footer of this website.

Information We Collect

When you use the quote request form, we may collect the information you choose to provide, including:

  • Full name
  • Phone number
  • Email address
  • Short message or description of the service you are requesting

We may also automatically collect certain information when you visit or use the website. This can include information such as your IP address, browser type, device type, operating system, pages viewed, approximate usage activity, referring website, and other technical or usage information.

We may use cookies, similar technologies, analytics tools, and tag-management tools to understand how visitors use the website and to maintain and improve its operation.

How We Use Information

We may use the information we collect to:

  • Respond to your request for chimney-related services.
  • Connect you with an independent local service provider that may be able to assist you.
  • Allow a service provider to contact you about your request.
  • Communicate with you by phone, text message, or email regarding the request.
  • Operate, maintain, secure, and improve the website.
  • Understand website traffic, usage, and performance.
  • Detect, prevent, and address fraud, misuse, security issues, or technical problems.
  • Comply with applicable legal obligations and respond to lawful requests.

How We Share Information

Information submitted through the quote request form may be shared with an independent local service provider so that the provider can respond to your request. By submitting a request, you understand that the information you provide may be provided to a provider for this purpose.

We may also share information with service vendors that help us operate the website and business, such as hosting providers, analytics providers, tag-management services, security providers, and other technology or support vendors. These vendors may process information as needed to provide their services.

We may disclose information when we reasonably believe disclosure is required by law, legal process, court order, or a valid governmental request, or when disclosure is necessary to protect rights, safety, property, or the operation of the website.

Communications and Your Choices

When you submit a request, you consent to being contacted about that request by phone, text message, or email, including by an independent local service provider to whom your request is referred. Message and data rates may apply depending on your mobile plan.

You may ask us to stop sending communications by using the contact information below. You may also opt out of marketing or other non-essential communications by following the unsubscribe or opt-out instructions provided in the communication. Requests related to an active service inquiry may still require communication necessary to address that request.

Cookies and Analytics

The website may use cookies and similar technologies for essential functionality, analytics, security, and website performance. Analytics and tag-management tools may collect information about how visitors interact with the website.

You can control or restrict cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a notification before cookies are placed. Disabling certain cookies may affect some website functionality.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business records, resolving disputes, complying with legal obligations, and protecting the website and its users.

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, transmission method, or storage system can be guaranteed to be completely secure. We cannot promise absolute security of your information.

Privacy Rights and Choices

Depending on where you live and applicable law, you may have rights concerning your personal information. These rights may include the ability to request access to information, request correction of inaccurate information, request deletion of information, or exercise other privacy choices provided by applicable law.

Residents of US states with applicable privacy laws may have additional rights. To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests. We will handle valid requests in accordance with applicable law.

Children

This website is intended for homeowners and is not directed to children under 18. We do not knowingly seek to collect personal information from anyone under 18 through the website.

Third-Party Websites

The website may contain links to third-party websites or services. Those websites are operated independently and may have their own privacy policies and practices. We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our practices, applicable law, or other business needs. When changes are made, the updated policy will be posted on this website. Your continued use of the website after an updated policy is posted means you acknowledge the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, you can contact us using: